I suggest you ...

helpline not working, no reply to e-mails, deleted facebook feedback/post

i sent my gift card in over a week ago and the other site i used has already received my card, processed my payment, and now payment's been sent from paypal to my bank, and giftah is showing that they haven't even received it yet. they won't respond to e-mails or facebook contact and the helpline doesn't work. this site is bs and probably a scam. i'm reporting it.

14 votes
Vote
Sign in
Check!
(thinking…)
Reset
or sign in with
  • facebook
  • google
    Password icon
    I agree to the terms of service
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    tiatia shared this idea  ·   ·  Admin →

    4 comments

    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      Submitting...
      • PissedPissed commented  · 

        Same here. 3 emails in one week and not a single response
        There is no address or instructions to send the cards. Other sites even provide a printable mailing label (for free shipping).
        I am only using Giftah because I have an Amex gift card that other places won't take. But this non response is ridiculous, I will just use my card instead

      • eded commented  · 

        anyone get a response yet? I tried the email a week ago with no response

      • kelly nicholsonkelly nicholson commented  · 

        You would think the address would be somewhere even though unless I talk to someone i aint sending anything..2 emails and nothing!!

      • Jarod Jarod commented  · 

        I haven't received any response from my emails either.. I'm glad I didnt send my cards in

      Feedback and Knowledge Base